When an organisation finds itself in the midst of a crisis, every member of the organisation is required to take up some responsibilities. Often, we find that these responsibilities are not equally distributed, not documented and individuals responsible to apply themselves are not trained. This leads to confusion, enhanced losses and extended recovery periods. Our CEMS programmes equip organisations, at each level from line workers to senior corporate management, to effectively respond to a crisis, minimising response time with a staunch focus on cost benefit.