Top Management
Training

Crisis & Emergency

Management Familiarization 

This course focuses on effective Crisis Management Methodologies. 
This module is aimed at familiarizing the participants with the three-tier Crisis Management structure, the PEAR theory and thresholds of activation. Key elements in the course include:

 

  • Importance of Contingency Planning

  • Importance of Safety as Top Down Approach

  • Incident Management Principles

  • Familiarization to Crisis & Emergency Management System (CEMS)

  • Principles of Crisis Communication

  • Importance of effective communication

  • Duration : 3 hours

  • Batch Size : Maximum 25

  • Pre-Requisites : None

  • Recommended for : Top Management

Crisis Communication

This course focuses on the importance of recognising a Crisis and effectively communicating with various stakeholders. The module shall offer an understanding into the following:

  • How to communicate in a crisis

  • 3 C’s of Communication (SOCO Theory)

  • Importance of Messaging

  • Bridging Technique

  • Common mistakes

  • Understanding the Indian Media

  • Communication Timelines 

  • Duration : 3-4 hours

  • Batch Size : Maximum 10

  • Pre-Requisites : None

  • Recommended For : Top Management

Media Spokesperson (Crisis)

This training program enhances the organization’s spokesperson’s abilities to professionally and credibly face media and develop a greater ability to field questions and manage controversy. Key elements in this course include:

  • Understanding media and journalists in India

  • Messaging: How to communicate your messages during a crisis

  • Instruments of crisis communications in India

  • Basic Media Interview techniques

  • Handling Interviews during a crisis

  • Duration : 8 hours

  • Batch Size : Maximum 10

  • Pre-Requisites : None

  • Recommended for : Top Management

Safety Sensitization

The purpose of this course is to equip learners with the knowledge, skill and competence to recognize and maintain good health and safety practices in the surrounding environment. In this course participants are sensitized on:
 

  • Understanding of Safety 

  • Need Vs. Minimum Compliance

  • Proactive Vs. Reactive Safety

  • Budgeting for Safety

  • Effective Communication

  • Safety Strategies

  • Duration : 4 hours

  • Batch Size : Maximum 25

  • Pre-Requisites : None

  • Recommended for : Top Management

Importance of Business Continuity

This course creates awareness amongst participants on the importance of a Business Continuity Plan for uninterruptable services. It highlights the measures that need to be in place for an organization to restore their business after an unexpected disruption (BAU- Business as Usual)

  • Duration : 4 hours

  • Batch Size : Maximum 30

  • Pre-Requisites : None

  • Recommended For : Top Management

Phone: 9999845146, 0120-4135557
Email: rakshak.chopra@momentumindia.in, info@momentumindia.in
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